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About Us



Modalgistics brings together a team of consultants committed to multi-modal supply chain management. The firm comprises top logistics consulting talent with specialties in a variety of fields such as rail operations, Intermodal, warehousing, LTL, truckload, and information systems. Modalgistics' team has extensive experience developing multi-modal supply chains for clients to save millions in transportation and inventory costs.

ALAN P. BROWN, MANAGER NETWORK OPTIMIZATION
Mr. Alan Brown has been involved with supply chain improvement for over 19 years. During his time as a warehouseman with an automobile supplier, Mr. Brown designed warehouse layouts to facilitate growth (7,000 sq ft up to 40,000 sq ft) and efficient operations. From that position, Alan enlisted in the US Army. His duties involved numerous supply chain related activities culminating into a position that involved the processing of new recruits during the first 3 days of their enlistment. In an 8 month period, he and 18 others processed 8,000 initial entry recruits and an additional 6,000 individual ready reservists.

In 1993, Mr. Brown joined Norfolk Southern. After a 6 month stint in the Information Technology department assisting with a major hardware implementation, he moved to the Industrial Engineering and Operations Research (IE/OR) department. While in IE/OR, Alan participated in numerous process improvement projects involving dispatching, crew calling, rail yard operations, automobile facility layout, security process implementation, and Railroad-Customer interactions. During his time in IE/OR, Mr. Brown developed a simulation technique where by a proposed facility's operations can be simulated and tested quickly. He presented this technique at INFORMS in 1996. In 2001, Norfolk Southern formed the Modalgistics group and Alan assumed the responsibilities of Network Optimization Manager. In this role he as overseen more than 60 strategic network optimization studies for internal and external customers. If these studies were combined, they would represent over $2 Billion in annual transportation spend. Mr. Brown holds a BBA in Management Sciences and Information Technology from the University of Georgia.

EILEEN RELFORD, MANAGER INFORMATION TECHNOLOGY
Ms. Relford joined Modalgistics in October of 2011. A bio will be up shortly.

ANDY PIPER, MANAGER SUPPLY CHAIN DEVELOPMENT
Mr. Piper joined Norfolk Southern in 2005 as a Supply Chain Designer after 7 years assisting internal and external clients with their modeling efforts at CAPS Logistics, a premier supply chain and transportation modeling software company. As part of the Modalgistics team, Andy has been involved in site selection, economic development, supply chain optimization, and transportation planning projects. His expertise has been drawn upon for Norfolk Southern's multi-phase Crescent Corridor project, co-loading and consolidation efforts for multiple automotive manufacturers, as well as fleet optimization studies for numerous clients. Prior to CAPS Logistics, Mr. Piper worked at Lotus Development for 5 years. He has a BS in Management from the Georgia Institute of Technology. Andy also holds transportation and supply chain certificates from both the University of Tennessee and the Georgia Institute of Technology.

JOHN HOOVER, MANAGER SUPPLY CHAIN SOLUTIONS
Mr. John Hoover started with North American Van Lines in 1974 and worked in various dispatching and planning positions with the High Value Products division. Mr. Hoover continued working with NAVL and in 1980, relocated to Southern California and managed the West Coast High Value Products warehouse servicing southern California. John oversaw a four fold increase of business in the high tech, communications, office products and medical distribution business. He returned to NAVL's corporate headquarters in Fort Wayne and continued his supply chain management experience with NAVL in a series of progressive positions including: Manager of Planning, Manager of Contract Pricing, and National Account Manager working with companies such as IBM, HP, and Xerox. He managed the start up of NAVL's Forward Air network that provided air port to air port surface transportation to the air freight forwarding community. Recognizing his planning and operational expertise, John was named project manager for the mainframe rewrite of NAVL's operations systems. Mr. Hoover continued his wide breadth of supply chain management experience in industrial engineering and as a manager in NAVL's customized logistics operations. When NAVL was sold by Norfolk Southern, John joined NS to lead the introduction of Manager of Rail Services inside of assembly plants at Ford and General Motors. During this period of time he was also responsible for managing Norfolk Southern's JIT rail facilities. These rail/truck transfer facilities handle more than 400 truckloads of auto parts daily for transfer to rail cars with JIT delivery to automotive assembly plants across North America. In 2001, he joined Modalgistics as Manager Supply Chain Solutions and is a lead project manager for Modalgistics on many fleet and customized logistics consulting projects. Mr. Hoover has a BS from Manchester College and an MBA from St. Francis University. He has also received a Supply Chain Certification from the University of Tennessee.